A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Risk & Insurance Manager supports university risk management initiatives including risk assessment, alternative risk financing, risk transfer, and risk control through the identification and analysis of property and casualty risk exposures. The Risk & Insurance Manager contributes to the development and implementation of risk treatment, transfer, and mitigation strategies and tools that optimize outcomes consistent with the risk tolerance of the institution and its stakeholders.

The Office of Insurance and Claims Administration (ICA) is a multipurpose office based on the central campus in Ann Arbor, Michigan. ICA supports the research and academic mission of the university and medical center by managing risk, procuring and administering insurance, enhancing organizational resilience, and mitigating loss. ICA's mission is to be a valued partner and resource, creating innovative risk management solutions, delivering quality guidance to address emerging and established risks, assisting in loss prevention and minimization, administering a robust insurance portfolio, and proactively managing the identification and mitigation of risk opportunities. ICA staff are skilled professionals who serve the insurance, risk, and business continuity needs of the university community.

The Risk & Insurance Manager assists in independently administering large, complex portions of the university's self-insurance and commercial insurance program. Consults with various university affiliates and third parties regarding coverage and exposure, analyzes policy language, recommends coverage limits and scope, and assists with data gathering for efficient procurement. Serves as a contact for internal customers and external brokers/carriers. Responsibilities may include producing financial analyses related to the university's captive insurer, Veritas; supporting claims management, contract review, and coordination; collecting, analyzing, and disseminating insurance data and trends; and participating in projects to enhance university resilience and reduce costs.

Risk Transfer

• Support the Director and ICA team in developing and managing the university's risk transfer program, evaluating new and current insurance products. 
• Analyze claims and insurance data, create reports to identify and assess exposures across lines of business, and assist in the selection of appropriate insurance products. Utilize claims databases to review data and produce reports. 
• Support coordination of insurance program renewals, assisting in the completion and processing of insurance application documents and gathering information from university partners. 
• Lead contract review as a core function, develop and implement contract review processes, aggregate stakeholder concerns, identify insurance and risk exposures within agreements, and escalate risks as necessary. Analyze insurance contract language and support recommendations on coverage limits, scope of policy provisions, and levels of retention. Negotiate insurance requirements as needed to ensure contracts align with university risk tolerance and compliance standards. 
• Maintain familiarity with insurance markets, identify gaps in coverage, and support efforts to secure favorable terms.

Insurance Program Administration

• Assist in managing portions of the university's self-insured and commercial insurance portfolio.
• Consult with university units, affiliates, and third parties regarding coverage and exposure.
• Help coordinate data gathering for policy procurement, evaluate the efficient use of funds, and identify areas for improvement in coverage or cost reduction.
• Provide support for daily internal administrative tasks and financial analyses relevant to captive insurance arrangements.
• Develop, organize, and implement the annual stakeholder meetings with brokers and commercial insurance partners, facilitating open communication, renewal strategy discussions, and partnership building.

Risk Management Guidance and Policy

• Build collaborative relationships with stakeholders, offering guidance on insurance-related questions, coverage issues, and risk management best practices.
• Assist in developing risk management procedures.
• Provide support for training and presenting risk management topics.
• Participate in projects to increase efficiencies, enhance university resilience, and reduce costs.

Supervisory Responsibilities

• Provide direct supervision, guidance, and support to the Regional Risk Analyst, including assigning tasks, overseeing daily activities, and offering technical and professional mentoring.
• Evaluate performance, facilitate training and development, and ensure alignment of work with departmental objectives and best practices in risk management.
• Foster a collaborative and inclusive environment to enhance productivity and professional growth for the Regional Risk Analyst.

Underwriting Responsibilities

• Assist with underwriting responsibilities as a supporting function, including reviewing risk-related information and data to support assessments of exposure, coverage, and premium pricing.
• Collaborate with internal stakeholders to gather necessary underwriting information for specific insurance placements or renewals.
• Provide input on risk profiles and help ensure appropriate risk characterization for submission to carriers and brokers.

• Bachelor's degree in business administration, finance, insurance, or a related field and six (6) years of insurance experience, or an equivalent combination of education and experience.
• Experience in insurance program planning and administration.
• Experience with captive insurance programs, especially Vermont domiciled captives.  
• Demonstrated proficiency in information analysis, organization, and presentation.
• Knowledge of insurance contract language, negotiations, problem solving, creativity, and program management.
• Familiarity with analytical tools/methodologies; experience conducting and utilizing mathematical research methods.
• Ability to statistically analyze and interpret data, effective written and oral communication skills.
• Excellent organizational and time management skills.
• Ability to work independently, meet project deadlines, and adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
• Ability to travel; ability to work nonstandard business hours, including weekends and holidays.
• Demonstrated ability to build strong collaborative working relationships across university communities.

• Eight (8) to twelve (12) years of commercial insurance program administration experience at a large, complex organization, or an equivalent combination of education, training and experience.
• Advanced degree and/or professional accreditation in business, public administration, law, or a related field.
• Associate in Risk Management (ARM), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), or Certified Risk Manager (CRM) designations preferred.
• Experience in claims investigation, consultation, loss prevention, underwriting, and claims management.
• Experience designing and implementing loss control, alternative risk financing, and risk transfer best practices.
• Extensive knowledge of insurance contract language and experience negotiating favorable pricing, terms, and conditions.
• Understanding of enterprise risk management and emergency management practices.
• Higher education administrative or management experience.
• Executive level communication proficiency, both written and verbal.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.