Work Management Ticketing System
LSA Facilities and Operations requests are managed through the TeamDynamix work management system. Your responsibility will include ensuring a customer-first response to all incoming requests, including scheduling, follow-up, and closure of requests in a timely and efficient manner.
Facilities Maintenance
Conduct building walkthroughs to determine maintenance issues and opportunities for facilities improvements. Issue work orders, process purchase orders. Track work orders using the AiM system. Work closely with central Facilities and Operations service units and LSA FO in the oversight and coordination of building maintenance, housekeeping, security, and grounds. Work with the Museum of Natural History staff and security to help maintain the public-facing portion of the building.
Construction and Renovation
Collaborate with the BSB Building Manager in the oversight and coordination of Construction Services and outside contractors to ensure construction does not interfere with departmental activities. Monitor construction project schedules and communicate construction impacts to faculty, staff, and students in the building. Facilitate solutions to potential construction impacts.
Furnishings and Equipment
Partner with LSA movers to complete work in the building. Coordinate property disposition runs, track equipment inventory, and conduct general office moving needs. Work with vendors to track warranty issues and repairs. Specify and order furniture, oversee, and coordinate activation activities. Assist with the bi-annual property inventory. Maintain research equipment or coordinate repairs when necessary.
Administration and Operations
Coordinate different aspects of departmental moves. Facilitate the Building Incident Response Team (B.I.R.T.) Attend facilities-related group meetings (FUN, CSPIT). Collaborate with event organizers to advise them of facility usage and set up, and move furniture for departmental events, issue work requests, process purchase orders, and ITCom orders as needed. Deliver packages and mail throughout the building daily. Work within the Ccure system and track building access. Maintain records related to facilities expenses, service activities, maintenance schedules, and operational support functions.
Building (Custodial) Services
Monitor custodial services and communicate deficiencies to custodial supervisors for action. Coordinate requests for additional custodial services needed for special events.