A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Established in 1949, the Institute for Social Research (ISR) is the world?s largest academic social science survey and research organization and is a leader in developing and applying new social science methods.  The ISR scientific mission includes the planning and conduct of high-quality social science research, the dissemination of findings from this research, and the training of future generations of social scientists. The research is conducted through faculty and staff within five research centers, with central portions of administration handled through the ISR Center for Institute Services.

ISR is searching for a temporary full-time Facilities Assistant to join our team. This position will report to the Building/Facilities Manager and will support facilities operations. 

What you'll do

• Assist with routine maintenance tasks, including basic repairs, inspections, and upkeep of facilities. Call in or submit ticket to UM work order systems
• Respond promptly to maintenance requests and facility-related issues
• Set up and break down conference room furniture for meetings, events, and special requests
• Maintain and update the facilities work request system, ensuring tickets are accurately logged, tracked, and resolved in a timely manner
• Support office moves, furniture setup, and workspace reconfigurations
• Monitor building systems (HVAC, lighting, plumbing) and report issues as needed
• Coordinate with external vendors and service providers for repairs and maintenance work
• Maintain cleanliness and organization of common areas, storage rooms, and equipment
• Conduct regular walkthroughs to identify safety hazards or maintenance needs
• Assist with inventory management of supplies, tools, and equipment
• Help with emergency preparedness tasks and response when required
• Provided support for internal mail services, including mail sorting, distribution, shipping coordination, and maintaining organized mailroom operations.
• Serve as back up to any position as needed within the Facilities Team.
• Other duties as assigned

We'd like to hear from you if you have:

• High school diploma or equivalent, or an equivalent combination of education and experience.

• Ability to routinely move equipment and furniture up to 50 pounds.

• Demonstrate ability to manage multiple tasks, meet multiple deadlines and work collegially and collaboratively in a team environment.  

• Exceptional customer service skills and ability to communicate clearly and professionally with a diverse clientele base.

• Demonstrated ability to exercise discretion with sensitive and confidential information is required.

Experience using ticketing or work order systems e.g., Facilities Service Center (FSC), AiM Work Desk

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position will be onsite at the Institute for Social Research 426 Thompson St. Ann Arbor, MI. 

Monday - Friday 7:30am - 4:30pm 

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

The Institute for Social Research (ISR) at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning. 

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. 

The University of Michigan is an equal employment opportunity employer.