Applicants will only be considered after successful completion and submission of the following:

• Completed application via the UM Careers website
• Letter of Intent or Cover Letter
• Updated curriculum vitae or resume

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

As the Pharmacy Technician Supervisor, you will be responsible for performing activities relating to and supporting the coordination, training, and supervision of individuals within assigned area of responsibility. Duties and responsibilities of this individual will include supervision, support, and compliance of activities related to the practice of pharmacy as a pharmacy technician. This includes preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies. The Pharmacy Technician Supervisor may also provide functional supervision of Pharmacy Technician Trainers, collect and or/record metrics, quality and/or surveillance data, and develop and implement process improvements

Provides day-to-day supervision and manages the activities of pharmacy technicians. Responsibilities include supervision, support and compliance of pharmacy technicians preparing, compounding, packaging, storing, recording, processing, dispensing, labeling and delivering medications and pharmaceutical supplies. Ensures all department procedures and policies are followed. Employees in this classification supervise three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make recommendations that are given particular weight. Employees may spend time performing many of the same duties as subordinate employees. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.

Specific duties include:

• Develop policies and guidelines to improve standardization and maintain regulatory compliance in areas of oversight.
• Monitor daily practices to ensure they are conducted with adherence to policy and guidelines, legal, regulatory, and compliance requirements.
• Develop and prepare training and procedural materials for areas of oversight.
• Hire, set/adjust rates of pay and hours of work, complete performance appraisals, mentor, promote, and other administrative HR responsibilities for assigned staff.
• Direct the orientation, education, training, professional development, and performance evaluation of assigned staff. Validate that all assigned staff are oriented and competent.
• Ensure that an effective staffing plan is in place and executed to optimize efficient operations.
• Directly, or through delegation, plan and schedule shift assignments and work for assigned staff, ensure proper distribution of assignments and adequate manning, space, and facilities for subsequent performance of duties.
• Directly, or through delegation, manage the scheduling of the assigned work force inclusive of vacation schedules, ad hoc requests, and surveillance of employee attendance.
• Collect, analyze and interpret metrics on operations, costs, productivity, and staffing requirements for areas of oversight.
• Provide primary oversight of the function, quality, and productivity of assigned staff.
• Review payroll records and approve time reports for assigned staff.
• Handle staff and/or patient issues, concerns/complaints, and grievances.
• Lead or actively participate in Department of Pharmacy Services work group and/or committees that address quality, cost containment, and regulatory compliance issues
• Provide assistance to other pharmacy leaders in support of area duties, tasks, and needs.
• Assist with meeting productivity targets for Department of Pharmacy Services and Michigan Medicine.
• Develop strategies to maximize the efficient use of resources.
• Coordinate, oversee, and implement employee off-boarding.
• Other duties as assigned.

• Current licensure, or eligibility for licensure, that meets the State of Michigan Pharmacy Technician licensing requirements is necessary. 
• Five years or more experience as a Pharmacy Technician required.
• Excellent communication skills, including fluency in writing, reading and speaking English
• Demonstrated excellent teaching and/or training skills
• Proficient computer skills and literacy, including Windows-based and Microsoft Office-based programs
• Proficiency in basic mathematic skills relevant to pharmacy technician responsibilities
• Must be able to prioritize tasks with accuracy and dependability.
• Demonstrates good communication and teamwork with pharmacy and other interdisciplinary team members (e.g. nursing, etc.)

Additional Requirements:

• Promotes positive communications with entire health care team
• Mentor's others via feedback, in-service training, etc.
• Adapts positively to change and helps to lead change process
• Promotes learning experiences for staff
• Participates and/or leads staff meetings and other work groups for problem identification, solving, and planning
• Leads process improvements and supports implementation of changes

• Leadership and managerial experience or training
• Certified Technician with PTCB or other national organization
• 1 year or more hospital pharmacy experience
• Bachelor?s degree or an equivalent combination of education and experience

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Please visit the Michigan LARA website for more information about Pharmacy Technician licensing: http://www.michigan.gov/lara/0,4601,7-154-72600_72603_27529_27548-340669--,00.html

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.