Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The Supervisor oversees coding staff, ensuring accurate and efficient coding in line with established guidelines and regulations. This role involves supervising daily operations, providing training and support, monitoring quality and performance, and ensuring compliance with coding standards.

• Monitor daily AR progress and implement necessary changes.
• Track and report coder productivity, collecting relevant data.
• Coach staff on coding standards for quality and efficiency.
• Plan, schedule, and distribute unit work tasks, ensuring adequate staffing.
• Prepare ad hoc reports on delinquent accounts.
• Approve timesheets and Paid Time Off requests.
• Oversee and validate invoices for contract coding agency staff.
• Revise operational processes, policies, and procedures as needed.
• Conduct staff meetings to discuss updates and changes.
• Perform customer acceptance testing for EPIC/MiChart upgrades.
• Coordinate educational programs on system upgrades for coders.
• Develop strategies and policies for high-risk coding practices.
• Collaborate on training materials and support coding quality initiatives.
• Work with MiChart teams to resolve technical issues.
• Lead process improvements to boost satisfaction, reduce costs, and achieve goals.
• Foster professional relationships within the organization.
• Collaborate with various departments and leadership to meet organizational objectives.
• Provide excellent customer service to staff and clinicians.
• Design requirements and metrics for analyzing health information and coding statistics.

• Associates degree in Health Information Management or equivalent combination of education and experience.
• Certified Professional Coder (CPC), or Certified Outpatient Coder (COC), or Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS/CCS-P) credential.
• Current membership in AHIMA or AAPC.
• One to three years of supervisory or administrative experience in a healthcare or hospital setting, or equivalent experience in managing facility coding and leadership.

• One to three years of facility coding experience in a large, fast-paced, and complex healthcare organization.
• Extensive knowledge of CPT and ICD10-CM Professional Guidelines, federal, state, and payer-specific regulations and policies related to documentation, coding, and billing.
• Ability to work independently, lead, manage, and mentor staff through complex work redesign efforts in a remote setting.
• Logical, analytical, and organized with the ability to reprioritize quickly and efficiently.
• Understanding of third-party payer, regulatory, and accreditation requirements.
• Excellent collaboration, meeting facilitation, presentation, and communication skills with strong customer focus.
• Exceptional analytical, problem-solving, organizational skills, and attention to detail.
• Ability to work in a fast-paced environment under multiple pressures and deadlines.
• Experience with Epic EHR, 3M Computer Assisted Coding, SharePoint, Microsoft Office software.
• Knowledge of University and departmental policies and procedures.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.