• Research and respond to customer invoice- and payment-related questions tied to RADb services
• Assist with RADb customer account issues as needed, working with Finance, Merit Service Center and Software Development when applicable
• Review payment applications quarterly, working with the CFO and Business Development to ensure proper reporting
• Assist in completing customer-requested documentation and portal requests to facilitate Merit-as-supplier setups needed in order to receive payments related to RADb services
• Assist with reconciliation research and resolution 
• Assist in processing sales orders to invoices

• Coursework or interest in accounting, finance, or business
• Strong attention to detail required
• Ability to review, plan, and carry out projects as defined
• Comfortable working with and communicating with a variety of people
• Community organization or volunteerism

• Collaboration and communication both internally and externally, with global customers 
• End-to-end ownership of customer issues, from review to resolution
• Working on both a well-known Enterprise Resource Planning software system as well as an internally-developed software application
• Real-life understanding of internal controls, quality control, and cybersecurity risks
• Reviewing, researching, and applying detailed payment activity both timely and accurately

Working hours may be Monday-Friday between 8am-4:30pm. This role will be supported as a hybrid work opportunity. 

This position begins the week of June 15, 2026 and is intended to be a continuous internship opportunity up to 12 months. The duration of the internship will be reviewed annually, with continuation based on organizational needs and the student?s availability. Interns are expected to work up to 20 hours per week, with schedules established in alignment with team needs and intern availability.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

If you have any other questions regarding this role, please contact hr@merit.edu.

The University of Michigan is an equal employment opportunity employer.