Job Overview:

This position may be eligible for remote and/or flexible work arrangements at the discretion of the hiring department. Flexible work agreements are reviewed annually and may change based on departmental needs.

The Clinical Quality Reporting (CQR) team is part of the Michigan Medicine (MM) Quality Department and provides data abstraction services for a wide range of MM projects, including core measures, Collaborative Quality Initiatives (CQIs), and clinical registries. Our clinical team?s broad expertise and strong stakeholder relationships continue to drive the expansion of our services.

Job Summary: 

Under minimal supervision, the Clinical Information Analyst Intermediate serves as a key member of the CQR team. The role is responsible for abstracting clinical patient level data to meet mandatory reporting requirements for assigned projects, which may include:

1. The Joint Commission (TJC) & Centers for Medicare and Medicaid Services (CMS) core measures, including eCQMs
2. Blue Cross Blue Shield of Michigan (BCBSM) CQIs
3. Pediatric Acute Care Cardiology Collaborative (PAC3)
4. Pediatric Cardiac Critical Care Consortium (PC4)
5. Children's Hospitals Neonatal Consortium (CHNC)
6. Vermont Oxford Network (VON)
7. Virtual Pediatric Systems (VPS)
8. Additional assigned programs and initiatives

This intermediate-level position reports to the Manager of CQR. Core responsibilities include performing timely and accurate clinical data abstraction, preparing standard and ad hoc reports, and partnering with multidisciplinary teams to advance clinical quality. The role also provides expert consultation, supports performance improvement efforts, and contributes to organizational quality initiatives.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

70% - Clinical Data Abstraction and Quality Review         

• Under occasional supervision, performs timely, accurate abstraction and validation of assigned clinical quality measures using clinical judgment and understanding of measure specifications. 

• Under occasional supervision, conducts routine data quality reviews, identify trends and improvement opportunities, and support development of action plans.

15% - Reporting, Analysis, & Performance Improvement

• Under occasional supervision, analyzes large datasets and prepare clear, concise communications to inform decision-making. 

• Under occasional supervision, develops and presents high-level reports identifying improvement opportunities and recommended next steps. 

• Under occasional supervision, collaborates with clinicians across disciplines to enhance performance and develop innovative visual metrics (e.g., dashboards). 

• Under occasional supervision, provides clinical expertise and support teams in implementing improvement strategies, education, and follow-up.

10% - Electronic Data & Systems Improvement 

• Under occasional supervision, works collaboratively with MM Quality Analytics and Information Technology Services (ITS) to design and implement electronic data resources that reduce manual abstraction workload.

5% - Additional Duties   

• Other duties as assigned.

• Bachelor's degree in nursing, applied science, or other clinical field. 

• At least two (2) years of clinical bedside experience in a pediatric setting with demonstrated ability to analyze and interpret processes, outcomes, and cost of care. 

• Ability to reliably attend virtual meetings (Teams/Zoom). 

• Ability to attend occasional in-person meetings in the Ann Arbor area, with notice. 

• Demonstrated success working within interdisciplinary teams. 

• Experience with electronic data management/analysis tools (e.g., Excel). 

• Excellent written and verbal communication skills. 

• Ability to work independently within a team?oriented environment. 

• Strong ability to manage multiple tasks and meet deadlines in a fast?paced, evolving environment with competing priorities.

• Recent critical care experience, ideally pediatric. 

• Experience with clinical data abstraction and reporting. 

• Knowledge of EPIC EHR, preferably MM's MiChart. 

• Familiarity with clinical quality concepts (e.g., best practice alerts, guideline development, quality improvement methods). 

• Experience collaborating with various clinical disciplines and specialties. 

• Demonstrated understanding of process improvement. 

• Experience with Tableau or Power BI. 

• Knowledge of Lean principles and associated tools/techniques.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.