- Provide routine instructions to patients regarding procedures, treatments, and follow-up care instructions as delegated by Licensed clinicians
- Participate in the pre-procedure time out process.
- Assist with and sometimes chaperone complex procedures such as flexible sigmoidoscopy, biopsy, cystoscopy, fluoroscopy, ultrasounds, rectal ultrasounds, thyroid aspirations, and esophageal dilations.
- Management of instrumentation for procedures.
- Assist with dressing changes for trauma burn and wound care patients.
- Administer medications/immunizations, injections as directed
- May complete general administrative duties as assigned including; Family and Medical Leave Act (FMLA), Disability and Return to Work forms, Electronic Medical Record in-basket messages, etc.
- Complete other clinical and non-clinical duties as assigned.
Patient Intake:
?Responds to general patient inquiries about clinic operations within their scope of practice.
?Rooms patients (virtually and in person) and performs standard patient intake including taking
vitals and other measurements, medical histories, medication reconciliation documentation,
form(s) preparation, relevant screenings, following predetermined protocols and other tasks as
assigned.
?May obtain medical records and prepare medical information and reports for the appointment (e.g.reviewing Patient Summary Information, updating prescription information, etc.).
?Performs room preparation and turnover task(s) assigned, including managing stretchers and
beds where appropriate.
Patient Care:
?Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.
?Administers injections and immunizations appropriate per competency and Ambulatory Care
policy and guidelines.
?Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures.
?Quality Control testing of POC equipment.
?May manage forms and consent (virtual and in person) and provide routine patient instruction
forms assigned by the clinic and within their scope of practice.
?Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.
?Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).
?Queue and pend medication renewals.
?Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care
guidelines.
?Observes patient status, report changes, and document accordingly.
?Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon
patient request.
?Informs patients of normal test results within their scope of practice.
?Documents into MiChart within scope of practice.
Administrative and Clinical Workflow Support:
?Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies
Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind.
?Cleans, stocks, and organizes clinic spaces (exam and supply rooms),
?Maintains inventory and may manage PAR levels when appropriate.
?Processes forms and in basket messages through MiChart.
?May assist with prescription or procedure prior authorizations within scope of practice.
?Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately.
?Transport and prepares surgical instruments for sterile processing.
?Supports orientation and/or shadowing opportunities as assigned.
?Participate in regulatory readiness processes.
?Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MIChartup grades, or operational meetings)
?Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children(VFC) and all duties associated with this duty.
?Perform other related duties within scope of practice as assigned