The Brighton Center for Specialty Care is one of the newer University of Michigan Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The new 2-story facility is located at 7500 Challis in Brighton, MI. We are actively seeking compassionate, enthusiastic, and patient-focused individuals who will share in the goal of crafting the ideal experience for our patients, families and employees.

You will play an integral role within our institution and are important to delivering the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don't hesitate - join our team today and help us provide remarkable assistance to our patients in the Brighton area.

• Excellent medical, dental and vision coverage.
• Generous Paid Time Off (PTO) Program.
• 2:1 Match on retirement savings
• Growth opportunities to higher seniority positions.
• Management that provides quality training and direction.
• Direct communication and partnership with Nurse Practitioners and Physicians.
• Potential exposure to many Specialty Care Departments.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Function as part of a team to manage patient flow in a fast paced, outpatient clinic setting. Duties included but are not limited to the following: taking vitals, accurately updating medications and other information in the electronic medical record, prepping patient and physicians for procedures, and maintaining clinic flow.

• Functions to support the providers and patients for all clinic visits within the Comprehensive Musculoskeletal Center which include Back & Pain, Neurology Pain, NeuroSport, Neurosurgery, Orthopaedic Surgery- Adult and Pediatric, PM&R ? Adult and Pediatric, Rheumatology
• Provide direct patient care including intake, suture removal, wound care, casting and bracing as directed by providers
• Set up and assist in complex procedures, requiring knowledge of complex and varied equipment including procedures such as injection, reduction, pin removals, hand procedure, Ultrasound, Tenex
• Provides routine but complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and nurses
• Coordinates clinical services provided to patients, radiology imaging and tests, blood draws and lab routing of lab specimens
• Provider support for provider video visits, which includes, reminder calls, portal assistance, intake, obtaining medical records and imaging needed for provider
• Assistance and back up to PSA Nurse assist's in basket for messages from patients through the portal, providers, nurses, and MAs.
• Assist providers with patient letter and form completion
• Maintaining, ordering, and stocking supplies for exam rooms
• Ensuring appropriate infection control protocol is followed
• Properly managing equipment to ensure it is well-maintained and ready-for-use
• Problem-solve issues related to the retrieval of medical information
• Other duties as assigned

• High school diploma or GED
• Compleltion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1-3 years).
• Demonstrated knowledge of clinical workflows, patient care, and basica medical terminology.

• Certification as a Medical Assistant.
• Experience working within a large, complex health care setting. 
• Familiarity with UMHS electronic medical record systems.
• Knowledge of University policies and procedures.
• Exceptional interpersonal skills and ability to work well within a team setting
• Communicates effectively
• Demonstrates active listening, written, verbal and information technology skills
• Excellent attendance history

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The facility is open 7:00 AM - 7:00 PM Monday through Friday, and 8:00 AM - 4:00 PM on Saturday. We are flexible in scheduling, and request that you are also flexible in working various shifts.

This posting is currently open only to internal candidates. External candidates may apply at Job IDs 258780, 258781, or 258782. You will be trained on site by one of our tenured Medical Assistants.

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.