The Advancement Assistant will provide comprehensive administrative support for the Office of Advancement. This position requires someone who can work with multiple constituents to achieve high-level results. You will report to the Senior Director of Advancement - Tailored.

This role is hybrid with on-site expectations in Ann Arbor, MI, 3 days per week. For a full job description, see link here. For questions about this role, email RossHRRecruiting@umich.edu.

About the Ross School of Business

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to make a positive difference in the world. Learn more about Ross HERE.

About the Department

The Michigan Ross Office of Advancement builds and sustains meaningful relationships with the school's external community, engaging alumni, donors, and partners in support of the school's highest priorities. The office mobilizes private, philanthropic support and creates opportunities for stakeholders to remain actively involved in the life of the Ross School through thoughtfully designed programs, events, and experiences.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Paid maternity and parental leave
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Flexible Work Program
• Ross Onsite Fitness Center

• Administrative Support:
  • Supports members of the Tailored Team in traditional administrative capacity, including calendaring, travel arrangements, processing expense reports, meeting preparation and minutes, financial processes, email and phone correspondence, and report preparation
  • Help plan and execute special events, such as donor visits and small events
  • Answer phones, greets and assists visitors, triages and responds to inquiries about Development and Ross programs
  • Schedule appointments with volunteers, alumni, and staff; prepare meeting materials and reports
  • Create and maintain organizational systems for information on shared drives and in Google
  • Responsible for data integrity of databases
  • Create itineraries and donor briefings
  • Work as part of a support staff team to provide excellent customer service to visitors, donors, faculty, and staff
  • Coordinate and balance workload with other team members, provide back-up coverage for other support staff members, and help provide appropriate coverage during absences
  • Process gift checks
• Other:
  • Use the University donor database (DART) and data warehouse (Business Objects) to confirm donor data, run reports, and modify, update, and upload alumni and donor data
  • Help with small-scale fundraising campaigns led by Ross School of Business constituents

• High school diploma or equivalent or an equivalent combination of education and related experience
• 3+ years of experience in a support role
• Customer service experience
• Intermediate to advanced proficiency, speed and accuracy with Microsoft Office applications (Word, PowerPoint, Excel) and Google Drive.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The posting range for this position is $45,600 - $53,600. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.