A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Michigan Arthroplasty Registry Collaborative for Quality Improvement (MARCQI) is a Blue Cross Blue Shield of Michigan (BCBSM) and Blue Care Network (BCN) Collaborative Quality Initiative (CQI) that aims to address inconsistencies and variations in patient outcomes related to hip and knee joint replacement surgery. The goals of MARCQI are to create a statewide quality improvement infrastructure by developing a consortium of hospitals in Michigan to engage in quality improvement activities for hip and knee joint replacement surgery procedures and reduce the costs of this care in the State of Michigan. We are bringing together arthroplasty practices across the state of Michigan to collaborate and share data regarding processes of care and clinical outcomes in the treatment of hip and knee replacement procedures.  

We are currently looking for a highly skilled individual who will serve as a Clinical Quality Assurance Coordinator in the role of a Clinical Information Analyst, Senior for our Coordinating Center full-time located in Ann Arbor, Michigan. This person will serve as the interface between the Program Directors, Program Manager, Coordinating Center staff and participating sites for quality assurance, and will be responsible working closely with the Program Manager to ensure data quality, partner engagement, support site quality improvement activities, and disseminate and implement MARCQI resources and quality improvement aims while leading/supporting projects. 

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Specific responsibilities will include, but are not limited to the following:

    Data quality assurance & Site support (45%)

• Maintain build relationship across participating sites- including visiting (at maximum) twice yearly to evaluate data quality assurance adherence to program procedures and data quality and evaluate the performance of participating sites. 
• Report Site Data Quality Assurance Evaluation Visit results to MARCQI coordinators and managers; providing timely and informative/constructive feedback to each site based on results of site visit. 
• Communicate issues of data validity, clinical data entry, or issues regarding incomplete cases to the Program Manager and other Coordinating Center staff. 
• Respond to Site Coordinators questions regarding data variables and definitions; and other communication with Site Coordinators. 
• Help monitor quality of data in registry by developing and testing data collection strategies and tools, and provide training and education for the participants on program requirements. 
• Assist in data registry function testing, support, and improvement opportunities
• Support participating site?s quality improvement activities and goals (e.g., Identify issues preventing program participants from functioning at high levels of performance, and working with participants to resolve these issues.)

    Project Coordination (45%)

• Lead a collaborative-wide quality improvement effort with the Program Manager and/or Program Director
• Support/Lead collaborative-wide work groups or committees with the Program Manager and/or Program Director
• Coordinate collaborative-wide quality improvement efforts with Program Manager and/or Program Director
• Support and learn to develop project design and execution with Program Manager
• Review data analysis and visualization support for presentations related to quality improvement project
• Create and maintain documentation of procedures/processes.

    Administrative (10%)

• Attending all collaborative-wide meetings 
• Support all collaborative-wide meeting and activity coordination and execution
• Customer service to site partners and participants
• Lead and support the abstractor breakout sessions and educational phone calls
• Completing other assigned projects, as needed.

• Bachelor's degree in nursing or other health care field or quality or public health is required. 
• Minimum of 2 years' experience in a health care setting is required with experience reviewing medical records. 
• 5-8 years of experience in analyzing and interpreting process, clinical outcomes, and quality improvement opportunities
• Proficiency in Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint), Google Suites (e.g. Docs, Sheets, Drive), DropBox, Asana, and Zoom.
• Excellent interpersonal and communication skills (both written and oral). 
• Ability to work cohesively in a team
• Independently address tasks with minimal direct supervision. 
• Meticulous organizational skills with the ability to effectively manage multiple competing and shifting priorities
• Individual must be able to be in the office in Ann Arbor, Michigan 3-4 times a week and travel to meetings and participating locations across the state throughout the year.

• Master's degree in a health care or quality field is preferred. 
• Minimum of 1 year experience in a Collaborative Quality Initiative (CQI) is preferred 
• Experience with data collection in clinical research or quality improvement is highly desirable. 
• Public speaking proficiency.

This is a full-time hybrid position (at least 3 days in the office weekly). New employees can expect to be asked to come into the office with more frequency (3-4 days a week) for the first 6 - 12 months.

Located in Ann Arbor, Michigan

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.