A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Department Summary:

The Sexual Assault Prevention and Awareness Center (SAPAC) offers prevention education for students, confidential support for survivors (students, faculty, and staff), and collaborates with others through trainings, programs, and innovative community engagement strategies to collectively create a campus free from sexual misconduct.

Position Summary:

The Assistant Director for Survivor Support and Advocacy serves on the SAPAC Leadership team to provide visioning, goal setting, management, and evaluation for SAPAC's survivor support services, including advocacy, case management, support groups, trauma-informed care, and other programs to support survivors who are part of the University community, including students, faculty, and staff. This position reports to the SAPAC Associate Director, supervises the Survivor Care team, collaborates with campus and community partners, and leads efforts to provide resources and support for students, staff, and faculty at the University of Michigan who have experienced sexual assault, sexual and gender-based harassment, interpersonal violence, stalking, and other forms of sexual misconduct. This position creates and oversees the delivery of regular campus training on supporting survivors and develops new programs to support survivor healing.  The Assistant Director works closely with the Director and Associate Director to determine long-term objectives, assess and evaluate current resources and initiatives, manage the survivor care fund, and assist with office budget management.

Oversee Advocacy and Survivor Support Services (50%)

• Direct and manage SAPAC's case management and advocacy services to ensure consistency and effectiveness to meet ongoing and evolving needs in the University community.  
• Responsible for creating structures, partnerships, and liaison relationships on and off campus that support our work on behalf of survivors, ensuring that the systems and processes provide survivors with appropriate care.
• Lead as an active member of both Washtenaw County and the University of Michigan Campus Sexual Assault Response Teams (SART), and other internal and external committees as needed.  
• Lead the development, management, and improvement of SAPAC practices and protocols for consistent advocacy/assistance.
• Anticipate needs and challenges based on a thorough assessment of trends in trauma-informed and survivor care, and develop resources and programs to meet those needs.
• Lead initiatives to adapt SAPAC survivor support services to the needs of U-M's diverse community to provide culturally-informed services that center a client's background, identity, and culture.
• Create and maintain materials for survivor support resources, including handbooks, support programs, and sections of the SAPAC website.
• Oversee partnerships with other units to provide creative and collaborative survivor support programs.
• Responsible for managing the SAPAC Crisis Line.  This includes managing staff schedules, training, and evaluation, as well as being on-call. Provide support to interns serving on the Crisis Line by being available to talk through crisis line calls or hospital outreaches and providing support and feedback.
• Maintain and comply with ProtoCall contract for crisis line support and ensure all staff understand the procedures.
• Conduct regular assessment and evaluation of Crisis Line efficacy and make changes as needed.
• Serve as SAPAC on call to UHS and area hospitals to support University of Michigan affiliates who are receiving assistance immediately after a sexual assault occurs as part of the community Sexual Assault Response Team (SART).
• Provide information and options regarding reporting to law enforcement and campus officials, and facilitate follow-up care for survivors after receiving hospital or UHS treatment.
• Experience and knowledge in various healing modalities and support services.  
   

Supervision (30%):

• Provide supervision to a team of 6 Case Manager and Advocates who are providing direct support and advocacy for survivors of sexual and gender-based violence (including students, faculty, and staff, including Michigan Medicine).
• Lead weekly individual supervision meetings and provide ongoing guidance via performance reviews, team-building, and licensure supervision for supervisees.
• Lead weekly Case Management meetings.
• Provide professional development opportunities for team members to support their growth and development, and to ensure best practices and innovation in the field.
• Support direct reports with decision-making, conflict resolution, and problem-solving.
• Provide ongoing training for SAPAC Survivor Care staff on campus policies and relevant state and federal laws (ex: Criminal Sexual Conduct laws in Michigan, Title IX, Title VII, the Clery Act, and FERPA), as well as national best practices for campus advocacy and survivor support services.
• Collaborate with the Associate Director to ensure the appropriate onboarding, training, and oversight of MSW field students (and other interns) while providing either sole or joint supervision of student learners within the unit.

Case Management and Advocacy (10%):

• Provide holistic advocacy services to a small and limited number of clients, as needed
• Provide support, crisis counseling, comprehensive case management, and advocacy for those at the University of Michigan who have experienced sexual misconduct.  
• Conduct a needs assessment with each client; provide trauma and culturally-informed services, centering a client's background, identities, and culture.  
• Assess client suicidality and intimate partner violence lethality; develop concrete safety plans with clients and make necessary referrals to provide continuity of care as clients seek out more long-term support services.
• Facilitate academic notification of critical incidents on behalf of students to faculty, graduate student instructors, and other supporters as necessary.
• Utilize effective communication to guide and support students, staff, faculty, friends, and/or parents, as necessary, in navigating the University's sexual misconduct policies, procedures, and resources.  
• Coordinate appropriate, comprehensive, and effective intervention and communication between multiple university offices, academic units, health care providers, and community resources to meet student health, academic, financial, housing, social, and other needs.
• Assist and advise clients in understanding their options for reporting to campus officials (Equity, Civil Rights, and Title IX) and local law enforcement; investigative resolution and adaptable resolution; support clients with procedures related to misconduct by students or by employees; and accompany them to related meetings.
• Assist clients in reviewing case documents and investigation reports; assist clients in preparing for the court process, and understanding the appeals process and the findings.  This includes assisting with appeals requests, understanding the grounds for appeals, and responding to appeals by other parties.

Oversee Client Record Keeping and Advocacy Services Assessment (5%)

• In partnership with the Associate Director, help manage client data, ensuring compliance with relevant laws and best practices.  This includes maintaining records to share de-identified, legally required data through the Clery Act.  
• Manage Support & Advocacy Management (SAM)Titanium system to track client information (tracks client care and scheduling).  
• Prepare special and periodic reports of client care when requested and as necessary.
• Develop and monitor evaluation and assessment tools for client services.
• Review campus climate data regularly, adapting our services, outreach, and training as appropriate.
• Keep accurate records for individually assigned clients, and manage highly sensitive and confidential information with discretion and good judgment to maintain confidentiality in compliance with all applicable laws (i.e., Title IX, Clery, FERPA, and relevant state laws).

Additional Areas of Responsibility (5%):

• Provide consultation, supervision, and training to SAPAC volunteers, student staff, and campus partners on trauma-informed care and best practices about working with survivors of sexual assault, intimate partner violence, stalking, and sexual harassment
• Serve on various Student Life and University committees and working groups as needed.
• Other duties as assigned.

• Fully Licensed Master of Social Work, Counseling, or Psychology.
• A minimum of 4 years of experience in providing direct client or student service, support, and/or advocacy for survivors of sexual and gender based violence.
• A minimum of 2 years of supervision experience of either volunteers, student-staff, part-time, or full-time staff members.
• Specialized knowledge of the criminal legal system, campus investigation processes, medical systems, and emerging best practices in trauma-informed care, and experience in advocating for survivors within these systems.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Financial/Budgetary Responsibility:

N/A

Working Conditions:

This position requires that the candidate be able to fulfill rotating 24-hour Crisis Line responsibilities, generally 2-3 times per month, including providing remote (i.e., via phone) response to local area health systems when a survivor presents following an experience of harm. This position is eligible for on-call pay for time spent on the crisis line outside of regular business hours. This position may also require some evening and weekend hours.

Physical Requirements:

Ability to remain in a stationary position for extended periods.

Direct Reports:

6 Case Manager and Advocates and potentially 1-2 MSW interns

This role may have reporting obligations under Title IX and Clery.

Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

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Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.