A cover letter and resume are important submissions for the hiring team to get a sense of your skills and experience. In the cover letter, in two pages or less, address your specific interest in the position and outline experience that directly relates to this position. We require a cover letter to be attached as the first page of your resume.

Who We Are

Health Information Technology and Services (HITS) plays an integral role in the success of Michigan Medicine. HITS provides clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support.

The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, imaging, oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring they complete adequate change control and testing processes. Team members work on a vast array of projects that propel MM into the future.

Health Information Technology and Services (HITS) is seeking a Business Systems Staff Specialist to join the HITS Enterprise Clinical IT Leadership team and lead complex, strategic projects on our Epic electronic health record platform. You will focus on integrating AI and predictive models into the Epic platform, enacting and facilitating standardized intake, design, and implementation processes to increase capacity. You will work with clinicians, researchers, application developers, data scientists, and IT professionals to solve clinical and business problems. Strong cross-functional collaboration and positive engagement skills are essential to your success in this role. You will report directly to the HITS Director of Enterprise Clinical IT. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

• Lead integration of AI and predictive models into Epic, ensuring alignment with Michigan Medicine goals and HITS standards. 
• Serve as Epic application technical expert to solve complex clinical and business problems, promoting Epic native features and integrating with vendor and internally developed models and software alike. 
• Translate business needs into scalable technical solutions, facilitating documentation of workflow and technical scope, objectives, and architecture.
• Collaborate across clinical, research, and technical teams, acting as liaison between Epic teams, AI developers, and data scientists. 
• Identify, compare, and evaluate various courses of action to make informed decisions that balance technical and organizational needs.
• Participate in governance and committees (e.g., Clinical Intelligence Committee, Epic clinical and revenue cycle advisory committees, etc.) to guide strategic AI adoption. 
• Design and standardize intake and implementation plans for AI model integration into the Epic platform, including documentation of processes and specifications. 
• Support quality assurance and validation of AI models, partnering with data scientists and business owners to ensure compliance and performance. 
• Promote knowledge sharing and organizational capacity building through communication and training across teams.

Staff Specialist

• Bachelor's degree or combination of education and experience
• 8+ years of healthcare IT-related experience
• Multiple Epic Certifications, spanning several venues of patient care and data models
• Project Management experience in leading complex technical projects and strategic initiatives

Senior Level 

• Bachelors degree or equivalent combination of education and experience
• 5+ Years of healthcare IT-related experience

• Extensive experience with Epic systems and healthcare IT, including module implementations and upgrades, Reporting Workbench, and Epic Cognitive Computing Platform. 
• Excellent collaboration skills, including the ability to document clearly and work with diverse teams across technical, clinical, and operational areas.
• Experience with AI model integration and predictive analytics-driven workflow implementation.
• Familiarity with data engineering and analytics tool sets (SQL, Python for data validation, feature/label mapping) and Epic data assets (Clarity/Caboodle).

Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits/

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.