The University of Michigan, School of Nursing (UMSN) is looking for a temporary office assistant with a positive outlook and flexible attitude to perform a combination of front desk reception and proctoring duties.

Hours: 15-25 hours per week

Shift: Monday-Friday 8am-8pm. Most shifts will be scheduled in this time frame. Early mornings and/or evenings may be required. Some weekend shifts may be required.

Proctoring duties include:

• Check identification before testing and seats examinees for testing.
• Monitor students during test sessions to ensure a secure testing environment, actively circulating the testing room to watch for prohibited behaviors and materials.
• Distribute and collect test materials.
• Professionally confront student if irregularities are observed and report suspected irregularities to the testing coordinator.
• Controls admission to and from the testing room.
• Completes exam proctoring check-off sheet.
• Performs other duties as assigned.

Facilities duties include:

• Assist with moving office furniture.
• Spot cleaning offices and common areas as directed (vacuum, mop, wipe down desks & drawers), often in preparation for office moves.
• Assist with general facilities duties including key distribution, package deliveries, driving errands in school minivan.

Front desk receiption duties include:

• Greet all persons entering building, serving as first point of contact for students, faculty, staff, and visitors.
• Respond to the exterior door buzzer and manually admit visitors without MCard access.
• Politely enforce building entry requirements.
• Direct persons to correct destination.
• Appropriately direct inquiries from students, faculty, staff and visitors.
• Ensure knowledge of building activities and room schedules.
• Triage facility problems.
• Maintain security awareness.
• Maintain Lost and Found, and lock-up and secure valuable items.
• Accept deliveries.
• Provide general administrative and clerical support as assigned.
• Tidy and maintain the reception area.

Education and Experience

• High school diploma
• 1-2 years of office or facilities experience
• Valid driver's license
• Routinely move office equipment weighing up to 35 lbs.

Attributes

• Solid verbal and written communication skills.
• Professional personal presentation.
• Customer service orientation.
• Attention to detail.
• Demonstrated initiative and reliability in previous roles.
• Knowledge of customer service principles and practices.
• Ability to prioritize and facilitate multiple requests for assistance.
• Ability to work with a large number of people.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software applications.
• Ability to work a flexible schedule to include occasional early mornings and evenings.

Working knowledge and understanding of the U-M organization, policies and procedures.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The University of Michigan is an equal employment opportunity employer.