The Senior Director for Enterprise Disinfection & Sterilization Services is responsible for providing system-wide leadership for the coordination, reprocessing and sterilization of surgical, clinic and procedural instruments for Michigan Medicine. Oversees all disinfection and sterilization process for the clinical enterprise and associated Michigan Medicine facilities. Performs and/or directs systems analyses to create improved sterile processing operational efficiencies. Leads the development of strategic and associated business plans. Collects and analyzes data from various sources and reports/reviews findings with appropriate individuals or committees and executive leadership. The role will perform frequent consultation and collaborations across the enterprise to determine required actions and recommendations.

• Collaborates with executive leadership, surgical operations, Nursing, and Hospital leadership, and ACU's to oversee the fiscal planning, strategic planning, budgeting, regulatory compliance, employee engagement and continuous improvement for the Central Sterile Processing Departments, High Level Disinfection and CERD.
• Advises leadership on respective segment planning strategies, industry standards for all aspects of instrument processing and sterilization/HLD, and all regulatory standards.
• Build capacity in alignment with strategic planning and key growth areas, considering and in collaboration with system partners as appropriate.
• Informs and oversees system staffing models, quality performance & operational productivity considering external benchmarks and best practices. Adapts to changes in priorities, goals, objectives, and regulatory requirements, etc.
• Design and continuously assess and update reprocessing operational delivery models (centralized vs decentralized, etc.) for optimal efficiency and effectiveness.
• Develop / implement facilities standards (operational production, quality indicators, performance indicators, equipment performance indicators) in partnership with key enterprise leaders (i.e., OCA, IPE, Facilities, HR).
• Lead multi-year capital budget planning and execution of projects.
• Ensure standard operating procedures across sites to include standard new hire training, competency evaluation and quality assurance processes and key performance indicators.
• The position provides and monitors compliance with policies and regulatory agency standards including, but not limited to The Joint Commission, CDC, OSHA, CMS, FDA, AORN and AAMI. Ensures continual accreditation readiness with sterilization and high level of disinfection.
• Operational Support - Ensures appropriate management of operations across all sites of service:
• Supervision of leadership personnel within Central Sterile Processing departments, High Level Disinfection and CERD.
• On-going assessment of current leadership and reporting structures across the segment to ensure reprocessing alignment with adequate supervision.
• Provides operational support and guidance to local CSPD, CERD and HLD department leadership to ensure the highest levels of service and results.
• Develops and provides ongoing educational opportunities for leadership and respective teams.
• Partners with Human Resources, Labor Relations, AFSCME Bargaining Union Representatives and others in establishing, reviewing, modifying, and maintaining fundamental department infrastructure, policies, procedures, etc. (job descriptions, pay structure, policies, competencies, etc.).
• Partners with key system leadership to ensure regulatory compliance and ongoing readiness
• Ensures enterprise service coverage:
• Collaborates with local customers, Nursing, and Infection Prevention & Epidemiology to ensure correct site of service.
• Articulates a strategy for procurement and management of sterilization equipment.
• Establishes Service Level Agreements with customers.
• Assists coordination of dispatching resources across all segments.
• Partners with Facilities, Maintenance and Planning in the development and building design of new/renovated CSPD departments.
• Creates and manages plans for service interruption at one or more CSPD site.
• Collaborates with AFSME and Labor relations to develop consistency of staffing across sites.
• Supports managers during inspections and ensure enterprise consistency.
• Serves as representative with affiliates to develop and evaluate operational partnerships and/or standard performance measures across the clinical enterprise and markets.
• This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

• Bachelor's degree in healthcare administration, business administration or closely related field or Bachelor's degree completed within one year of hire
• 10 or more years of professional and relevant work experience
• Minimum of 5 years of progressive management positions in the leadership of sterile reprocessing departments, preferably in a large academic and/or complex medical facility.
• Subject matter expertise of medical device reprocessing, inclusive of surgical instrumentation, supplies, equipment, sterilizers, sterilization, and high-level disinfection.
• Extensive knowledge of operating room, medical instruments and O.R. procedures.
• Knowledge of Clinic Instrumentation and practices
• Demonstrated ability to build effective working relationships, interact effectively and negotiate professionally with influential entities.
• Demonstrated ability to motivate and influence others as well as to maintain an environment of collaboration and trust.
• Ability to pursue goals, analyze complex issues, facilitate change in response to a dynamic environment, and communicate effectively at all levels of the organization.
• Demonstrated expertise in human resources management; ability to lead and manage staff with diverse skills and expertise.
• Proven track record in the recruitment, retention and development of talent operations, and sterile processing operations
• Must possess solid managerial, analytical, organizational skills and financial acumen.
• Experience in developing and implementing process improvement strategies and quality initiatives (Lean Manufacturing, Six Sigma etc.)
• The flexibility to orient and work at all Michigan Medicine Medical Center locations.
• Must possess strong computer skills and be proficient with various applications including Access, Excel and PowerPoint.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

The University of Michigan is an equal employment opportunity employer.