A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The University of Michigan Logistics, Transportation and Parking Services provides safe and reliable transportation solutions and services to faculty, staff & students. The Transit Services department operates a fleet of buses and transit vehicles that provide over 4.5 million passenger trips annually. The Transit Manager reports to the General Manager of Transportation and Waste Management Services and performs a variety of administrative duties to oversee the daily operation of the Transit Department.

Manage delivery of safe and reliable: fixed route bus service, charter services, contracted transit solutions and para transit operations to University of Michigan community.

Develop, plan and implement operational plans and protocols for responding to:

• Accidents/Emergencies
• Request for service enhancements
• Delays, detours or service interruptions due to weather or other factors
• Staffing and organizational changes

Lead and direct a diverse team of operations staff. Planning, organizing, directing, coordinating, and evaluating the operations, programs, activities, and services of the Transit Services department. Complete required financial reports and compliance reports in a timely manner. Experienced in implementation and use of technology allowing increased productivity in the following areas:

• Route planning and optimization
• Dispatch operations
• Asset utilization
• Scheduling
• Payroll
• Recommend appropriate staffing needs and provide solutions to fill those needs.
• Supervise the performance of contracts for work.
• Maintain records as required by law.
• Meet with various constituents to determine transportation needs and solutions.
• Develop a contact relationship with federal and state agencies and programs.
• Develop budgets for transit programs and implement appropriate budget monitoring techniques.
• Provide for the collection and reporting of statistics for ridership, miles, etc. Collect and provide statistics to facilitate completion of state and federal reporting forms.

• Bachelor's degree
• At least five years of increasingly responsible experience in transit operations.
• An equivalent combination of education, training, and experience that provides the knowledge, skills, and abilities necessary to perform the essential functions of the position.
• Possess, or be able to obtain within 90 days of hire, Class B CDL with passenger endorsement.

The individual must possess the following knowledge, skills and abilities, or be able to explain and demonstrate that the individual can safely perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities.

• Demonstrate experience managing and operating a fixed route transit service.
• Demonstrated ability to instill a culture of high levels of customer service.
• Knowledge of principles, practices, and objectives of public administration and personnel management.
• Knowledge of municipal operations, standards, and practices, including knowledge relating to public relations, marketing and communication.
• Knowledge of local, state, and federal laws and regulations relating to governmental units.
• Knowledge of and ability to interpret and apply local, state, and federal laws and regulations relating to governments, particularly the following areas: legislative process; finance; budgeting and accounting; public employment; and contract letting.
• Ability to perform complex and varied work, interpret technical information; gather and analyze financial information; conduct statistical analysis and prepare related reports; and analyze in order to make sound decisions and recommendations.
• Ability to establish effective working relationships with employees, co-workers, department heads, public officials, and the public.
• Skill in using modern office equipment, including computers and word-processing, and spreadsheet software; and telecommunications equipment.
• Ability to communicate clearly, both orally and in writing.
• Skill in personnel management, including the ability to train, assign, motivate, counsel, and discipline employees, and the ability to direct and evaluate the work of employees.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

F&O is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.