Serve as a clinical resource and consultant in a multi-disciplinary setting to patients, families, nurses, and medical staff specializing in colorectal surgery
Perform daily phone and triage tasks in MiChart related to patient concerns, issues, and needs.
Care is focused on young adults, adult, and geriatric patient population. Pediatric care will be provided as deemed appropriate.
Provide coordination of nursing care, education, and support to patients and families of the Multidisciplinary Colorectal Cancer and Benign Breast Clinics, as well as other surgical patients.
Coordinate care pre-operatively and post-operatively for the surgical patient population primarily in the Colorectal Surgery and Benign Breast outpatient setting. This will include allocated time in the Taubman and/or Rogel Cancer Center clinic setting.
Assist in the development of patient care standards in collaboration with the clinical management team.
Assist in the development and implementation of competencies, protocols, and patient education tools to improve patient care.
Participate in the development of institutional policies, procedures, and guidelines in keeping with evidenced-based practice and standards for nursing care of patients with colorectal disorders.
Work collaboratively with all members of the general surgery team to provide efficient patient care processes, especially for the Benign Breast and colorectal surgery patient population.
Assist in the administration and coordination of the multidisciplinary care of rectal cancer patients in support of the Rogel Cancer Centers participation in the National Accreditation Program for Rectal Cancer.
Order tests, renew prescriptions, inform patients of results from testing, telephone triage (gathering information, giving instructions and answers to patients, teaching, relaying problems to MDs, and making decisions for patients to come to ER or clinic using nursing assessment skills).
Participate in quality assurance/quality improvement, evidenced-based practice, and/or LEAN initiatives.
Support research initiatives.
Participate in department and/or division committee meetings to improve patient care across the care continuum.
Serve as clinical care coordinator for the Benign Breast practice and the multidisciplinary colorectal cancer program by attending and assisting with administration of tumor board, registering, monitoring, and proactively navigating patients with suspected and confirmed colon and rectal cancer throughout their diagnostic, treatment, and surveillance pathways in a timely manner.
Oversee that rectal cancer patient care pathways are followed according to agreed guidelines and timelines for relevant interventions. Rectal cancer care coordination includes, but is not limited to, communicating between departments with the facility, referring physicians, and patients.
Liaise with relevant departments to assemble all pertinent information for the rectal cancer tumor board meetings and communicate and enact tumor board findings/recommendations with referring organizations and/or providers.
Expectations
Demonstrated ability to practice independently, set goals, promote teamwork, coordinate, and perform multiple activities and problem solve as measured by interview, references, and performance evaluations.
Demonstrated ability to set and implement priorities, organize, and delegate effectively and efficiently.
Demonstrated ability to work collaboratively and communicate well with others (including peers)
Demonstrate abilities in interpersonal, verbal, and written communication skills, organizational skills, and problem-solving skills within all levels of the health care team.