BASIC FUNCTION AND RESPONSIBILITY
To plan and supervise the administrative functions of and supervise laboratory technologists, histotechnologist and other support staff in the Electron Microscopy laboratory.
In addition to the duties below, the supervisor may also perform the duties of a senior technologist (smaller laboratories, fewer than 6 direct reports).
Operational oversight:
Personnel
Participate in Interviews.
Provides or coordinates orientation and onboarding to lab and departmental policies to all testing personnel.
B. Training, Competency and Education
Fulfill and assist employees with departmental continuing education requirements.
Oversee and evaluate training of all personnel performing laboratory testing.
Review and approve training checklists.
Verify staff are trained and competent prior to performing independent testing on patient samples.
Manages performance competency documentation for testing personnel.
C. Staff Engagement
Provide an environment that motivates and enriches staff based on engagement activities and survey feedback.
D. Departmental responsibilities
Review and approve paid time off requests.
Approve payroll for direct reports.
Provide day-to-day administrative supervision of qualified personnel performing testing and reporting of high complexity test results.
Schedule employees to provide adequate and equitable staffing for all areas.
Oversight of inventory control process.
Communicate pertinent information via emails staff meetings and huddles.
Implement new and revised policies and procedures in the laboratory framework.
Serve as technical resource for staff.
Working knowledge of departmental documentation control systems, laboratory information systems and other business systems utilized by Michigan Medicine.
E. Discipline.
Provide timely and constructive feedback to staff.
Participate in resolution of employee grievances.
Coach, as necessary.
Enforce policy items such items as attendance, dress code and code of conduct.
F. Testing
Monitor and make changes to workflow achieve maximum productivity and quality.
Collaborate with the CLIA designated Technical Supervisor to implement test development and validation of protocols and methodologies.
Write new and revised procedures, validation and implementation plans for assays and instrumentation.
Awareness of information technology tasks and monitoring ongoing HIS/LIS projects.
Maintain expertise/competency in one or more areas under supervision to adequately assess performance of staff or assist in the event of short staffing situations.
G. Quality Assurance, Quality Control and Compliance
Responsible for monitoring specimen integrity to ensure that acceptability.
Participate in monitoring the laboratory Quality Assurance Program
Assist with compliance with regulatory agencies (i.e., CLIA, CAP) rules and regulations.
H. Management
Coordinate with the management team to optimize workflow with the laboratory, to continually improve operations and to plan future changes.
Take an active part in introducing new procedures and selecting new equipment.
Work with Laboratory Manager to evaluate changes to the lab including equipment, supplies and staffing.
Inform Laboratory Manager and Pathology leadership of problems or changes in procedures that impact operations.
I. Other duties
1. Perform on departmental or laboratory projects, as assigned.
SUPERVISION RECEIVED
Administrative Supervision is received from the Laboratory Directors, Operation Director, Laboratory Managers and Chief Technologists.
Functional supervision is received from Medical Director and Laboratory Directors. Operation Directors, Laboratory Managers and Chief Technologists.
SUPERVISION EXERCISED
Administrative supervision is exercised over Laboratory Technicians, Histotechnologist, and Senior Clinical Technologists.
Functional supervision is exercised over Laboratory Technicians, Histotechnologist, and Senior Clinical Technologists and other assigned staff.