Help: Emergency Contacts

Overview

Wolverine Access enables you to enter multiple emergency contacts, including their relationship to you, address, phone number(s), and email address on the Emergency Contacts page. If you add multiple contacts, it is recommended that you designate one of the emergency contacts as your primary contact, otherwise the system designates the first contact in your list as your primary contact. Your emergency contact(s) is/are only notified in the event of a personal emergency (e.g., loss of consciousness, unable to speak for yourself). Maintaining emergency contacts is voluntary.

• Adding an Emergency Contact
• Changing the Primary Emergency Contact
• Modifying an Existing Emergency Contact
• Removing an Emergency Contact

Step-By-Step Instructions

Adding an Emergency Contact

1. Click Add An Emergency Contact.
2. Enter the First Name and Last Name.
3. Select your contact's relationship to you from the Relationship drop-down list.
   Notes:
   • Select the one that best describes the relationship between you and your contact. If you do not select one, Other becomes the default relationship.
   • Because the selections in the Relationship drop-down list have uses in addition to Emergency Contacts, some of the relationships are not appropriate selections for Emergency Contacts (e.g., Self, Survivor). Select a relationship that you deem appropriate.
4. If the contact has the same address as you, check the Same Address as Individual box in the Contact Address section. The system uses your CURRENT address. 
   Notes: 
   • The address that displays on this page is based on your CURRENT address in Wolverine Access. If you make a change on Wolverine Access, the address changes on this page.
   • Students: If you and your emergency contact (e.g. parents) have the same address and the checkbox is turned on, and later you update your CURRENT address to a campus address, your emergency contact's address will display your campus address. You will need to change the contact's address and turn off the checkbox. Refer to the Modifying an Existing Emergency Contact steps below.
5. If the address of the emergency contact is different than your CURRENT address, click Edit Address, enter the contact's address in the applicable fields, then click OK.
   Notes: 
   • Do not enter a PO box for the address.
   • The address is optional. If entering an address, type the address exactly as it would appear on a mailing label.
   • If the country displayed is incorrect, change the country before entering the remaining address fields:
     • Click Change Country.
     • Search for and select the correct country.
   • Optional: If your emergency contact lives in UM housing:
     • Click Lookup in the Cmps Addr field.
     • Select Family Housing or Residence Hall. Otherwise, select None or leave blank.
6. Optional: Enter the contact's Email Address in the Contact's Email Address section.
7. If the contact has the same phone number as you, check the Same Phone as Individual box in the Contact's Phone section.
   OR
   Enter the 7-digit phone number with the area code in the Phone field. If applicable, enter the Extension and International Prefix.
8. Optional: Click the Add a Phone Number button to add other phone numbers (e.g. mobile) for this contact.
   • Select the Phone Type from the drop-down list.
   • Enter the 7-digit Phone Number with the area code. If applicable, enter the Extension and International Prefix.
   Note: If you need to add another phone number, repeat step 8.
   
9. Click Save.
   
10. Click OK on the Save Confirmation page.
    Notes:
    • The Emergency Contacts page displays showing the contact's name, relationship, and primary phone number. To view all information for the contact, click the contact's name link. After viewing the contact information, click Return to Emergency Contacts Summary to return to the Emergency Contacts page.
    • The system designates the first contact you add as your primary emergency contact.
11. If you need to add another emergency contact, repeat steps 1 through 10 above.
    Note: If you need to change your primary emergency contact, refer to the Changing the Primary Emergency Contact steps below.

Changing the Primary Emergency Contact

It is recommended that you designate a primary contact. If you do not specify a primary contact, the system automatically designates the first contact as your primary contact. If the need arises to contact your emergency contact(s), the The Division of Public Safety and Security is responsible for contacting your emergency contact(s) and will attempt to notify your primary contact first.

1. Check the Primary Contact box next to the contact's name that you want to designate as your primary contact. The contact's name and related information displays on the first row.
2. Click Save.
3. Click OK on the Save Confirmation page.

Modifying an Existing Emergency Contact

1. Click edit next to the name of the contact you want to modify.
2. Replace the applicable value(s) in the First Name, Last Name and Relationship fields.
3. Click Edit Address.
4. Replace the applicable value(s) in the address fields.
   Notes:
   
   •  If you modify address information, type the address exactly as it would appear on a mailing label. Do not enter a PO Box as part of the address.
   • If the country displayed is incorrect, change the country before entering the remaining address fields.
5. Click OK.
6. Optional: If applicable, replace the Email Address.
7. To update the primary phone number, replace the applicable value(s) in the Phone, Extension and International Prefix fields in the Contact's Phone section.
8. To correct phone information in the Other Telephone Numbers section, update the Phone Type, Phone Number, Extension and International Prefix with the applicable value.
9. To add a phone number, click Add A Phone Number.
   • Select the Phone Type from the drop-down list.
   • Enter the 7-digit Phone Number with the area code. If applicable, enter the Extension and International Prefix.
10. Click Save.
11. Click OK on the Save Confirmation page.

Removing an Emergency Contact 

1. Click delete next to the emergency contact you want to remove from your list.
   Note: If you delete your primary emergency contact, it is recommended that you add or designate a different person as your primary contact. Refer to the Changing the Primary Contact steps above..
2. Click YES - DELETE on the Delete Confirmation page.
   Notes:
   • To cancel, click No - Do Not Delete.
   • The Emergency Contacts page displays, reflecting the deletion.